Name of the product and the date of purchase are mentioned on the receipt/invoice accompanying this warranty certificate.

The warranty is in accordance to the law 449/2003, updated (r) and GO 21/1992, (r2) and is valid for individuals.

Our company, as retailer, ensures the warranty.

The average use and warranty period is 30 days since the purchase.

There is a 14 days time limit for rectification of deficiencies since the default items came into our possession.  The warranty shall be provided once deficiencies are found.

For that, you have to bring or send the item back to the store, along with the receipt or the invoice proving the purchase. Name of the item, price and date of purchase are found on the tax papers and they represent important data that our company need to solve any further complaints.

Ways of ensuring the warranty are: repayment, replacement and refunding (in this exact order)

In order to restore the item to its proper state first the necessary repairment is made, then the replacement and the last is the refund, if that is not disproportional and all the other measures were not efficient or impossible.

In order to benefit from the warranty (to be covered by the warranty), a warranty certificate must be provided together with the invoice (copy of the invoice) or the receipt of the purchase.

The warranty is granted only after a proper handling and usage of the item.

Warranty becomes invalid if the item hasn’t been used according to the instructions of the label (icons and symbols), if the inner label was cut, if the mechanical, thermal or plastic deterioration has occurred, if the information of the warranty certificate has been modified, not showing a receipt or an invoice when required.

We strongly recommend that you check the icons and symbols of the inner label and follow the instructions!

The content, the instructions and the washing, bleaching, drying, spin cycle and dry-cleaning instruction icons are found on the inner label of the item.

These instructions are specific for your product and are mandatory. The clothes shall be washed or cleaned according to the instructions of the inner label. Our company declines any responsibility for a third party’s damage such as dry-cleaners.